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FAQ



01

WHAT’S INCLUDED WITH GOOGLE WORKSPACE (FORMERLY G SUITE)?

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more. For additional details, visit our plans and pricing page.

02

WHICH GOOGLE WORKSPACE PLAN IS RIGHT FOR MY BUSINESS?

We have a variety of plans that are designed to meet your unique business needs. To learn more about the various options, find a plan that fits your business needs on our plans and pricing page

03

CAN MY COMPANY TRY GOOGLE WORKSPACE BEFORE COMMITTING?

Absolutely. All plans feature a free 14-day trial, so you can start to see the value of Workspace before signing up

04

WHAT IS THE DIFFERENCE BETWEEN G SUITE AND GOOGLE WORKSPACE?

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

01

What is Microsoft 365?

Microsoft 365 is the productivity cloud designed to help each of us achieve what matters, in our work and life, with best-in-class Office apps, intelligent cloud services, and advanced security.

02

What happened to Office 365 business plans?

Office 365 business plans are now Microsoft 365 business plans. New name, same great value, same price.

  • Office 365 Business Essentials is now Microsoft 365 Business Basic
  • Office 365 Business Premium is now Microsoft 365 Business Standard
  • Microsoft 365 Business is now Microsoft 365 Business Premium
  • Office 365 Business is now Microsoft 365 Apps for business

03

How many devices can I install Office apps on if I have a Microsoft 365 business plan?

Subscribers can install Office apps on up to five PCs or Macs, five tablets, and five mobile devices. You can count hybrid Windows devices, such as the Microsoft Surface Pro, as either a PC or a tablet.

04

What happens to my data if I cancel my subscription?

Your data is yours. If you decide to cancel your Microsoft 365 subscription, you can download your data—for example, your email and documents on team sites—and save it to another location. You should save your data before you cancel. After you cancel your subscription, data associated with your Microsoft 365 account will be available to your administrator(s) in a limited function account for 90 days.

05

My business has an existing Office 365 business subscription. What does the change to Microsoft 365 mean for me?

No action is needed from you. Your Office 365 subscription will automatically be renamed to Microsoft 365. You will see the name of your subscription update to the new name across your Admin Portal and monthly billing statements.

01

What is Workspace Professional Email?

Our Professional Email helps you stay on customers' minds with an email address that matches your domain and promotes your businesses with every message you send. Professional Email comes with easy-to-use features like calendar, contacts, and tasks as well as a webmail portal you can customize. Plus, you can also use your favorite email client, like Microsoft Outlook or Apple Mail. Professional Email works great on any device, including your mobile phone, and automatically syncs across all of your devices. That means your email is always up to date.

Rest assured knowing that we offer 24/7 expert support, 256-bit encryption and strong virus, spam and fraud protection to keep your inbox safe and clean.

02

Does Professional Email include a spam filter?

Yes! We stop spam in its tracks to keep your inbox clean. Our industry-leading spam and anti-virus filters block over 300 million unwanted, potentially dangerous emails every day, every hour.

03

What are the benefits of having a domain-based business email address?

A personalized address, like yourname@coolexample.com, works as word-of-mouth advertising for your website and your company. Every time you send an email, you're giving your domain name to customers and prospects, encouraging them to visit your website.

It shows you’re serious enough about your business to invest in an address that looks more professional than Gmail, Yahoo! or other providers.

You can create a unique, memorable address by using your first name or the department you’re in (sales@coolexample.com).

Unlike most email providers or free email services, our email plans are ad-free, so there aren't any distracting or invasive ads distracting from your messages.

04

How can I be sure that my business email is secure?

Workspace Email helps your business stay safe with industry-leading spam and virus filters, 256-bit encryption, plus best-in-class security. We utilize the most comprehensive email and messaging security solution that combines advanced data analytics, automated threat monitoring and a team of messaging-abuse experts to provide the highest level of real-time security.